Looking for a Wilmington, North Carolina car mechanic you can trust with your European vehicle?
In this article, we have listed the three key factors you should keep an eye out for as you search for a reliable auto repair company.
Determine Their Level of Expertise
European vehicles require different parts, maintenance, and repairs than domestic vehicles manufactured in the United States.
If you are entrusting the service of your European vehicle to a team of mechanics, they need to have extensive experience and knowledge of European cars. Before scheduling an appointment with a technician, make sure they are familiar with YOUR specific make and model.
READ MORE:European VS. Domestic Vehicle Maintenance
With European auto repair, your mechanic MUST provide high quality Original Equipment Manufacturer (OEM) parts, as basic aftermarket parts used in many repair shops are often unsuitable for European cars.
Plus, your Wilmington, NC European car mechanic needs to have comprehensive expertise in modern vehicle technology. They should be equipped with the precise tools and understanding to evaluate and calibrate components like your Advanced Driver Assistance System (ADAS).
READ MORE:Why You Should Always Go to a European Auto Repair Wilmington Expert for Your European Car
Look For Signs of Transparency & Honesty
Once you’ve established that a mechanic truly knows their way around your European vehicle, the next step is to assess whether the company’s practices are transparent and honest.
Some signs that you can truly trust a Wilmington, NC European car mechanic include…
- Free – and accurate – service quotes.
- Willingness to answer questions BEFORE you schedule an appointment.
- Affordable pricing and financing options.
- Ample customer education materials and efforts.
Read more about PAS transparency
Evaluate Their Dedication to Customer Service
Besides the values of transparency and honesty, the company should exemplify a focus on providing an excellent customer experience.
Some clear signs that a mechanic holds a top priority of customer service include…
- Warranty and financing offerings.
- Family-oriented values described on their website.
- Easy accessibility by phone.
- Focus on providing clear education about service issues and solutions to customers.
- Maintenance reminders and follow-up services.
- Positive service reviews from customers.
READ MORE:How Performance Auto Specialists meets all those standards
Performance Auto Specialists – European Car Mechanic in Wilmington, NC
Performance Auto Specialists is proud to offer eastern North Carolina efficient, affordable European car repairs, with years of experience fine-tuning our craft. We service European vehicles 3 years and older that are no longer covered under a factory, bumper-to-bumper warranty.
Our certified expert technicians are known for providing service that outperforms dealership standards for a wide variety of vehicle makes – including Mercedes-Benz, Volvo, Mini, Volkswagen, Jaguar, Audi, and Porsche.
Ready to give your European car the maintenance it deserves? Get fast and reasonably priced European auto repair in Wilmington, NC here with Performance Auto Specialists! Schedule an appointment or call us at (910) 343-1650.
- European VS. Domestic Vehicle Maintenance
- OEM VS. Aftermarket Parks
- Why European Car Repair Needs a Specialist
- Performance Auto Specialists Service Reviews